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Privacy Policy
Your privacy is our priority. This policy explains how we collect, use, and safeguard your data.
Information We Collect
Personal information: name and contact information, email address and phone number, business and billing information, payment and transaction details.
Usage information: website interaction data, device and browser information, IP address and location data, service usage patterns.
How We Use Your Data
- Service delivery — processing orders and payments, customer support, delivering software licenses, service updates
- Communication — responding to inquiries, newsletters, technical support, important updates
- Improvement — analyzing usage patterns, enhancing user experience, developing new features, fraud prevention
Data Protection
- Every page and the checkout are served over HTTPS (TLS encryption)
- Card payments are processed by Stripe, a PCI DSS Level 1 certified payment provider; we never see or store your full card number
- Access to order data is limited to the staff who need it to deliver and support your order
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Sharing and Third-Party Services
We do not sell your personal information. We share it only with services that help us run the store: Stripe (payments), our web hosting provider, our email delivery service (order and license emails), Google Analytics and Google Ads (site statistics and advertising measurement) and Hotjar (anonymous usage analytics). Each of these services processes data under its own privacy policy.
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Cookies
We use cookies that the cart and checkout need to work, plus analytics and advertising cookies from Google and Hotjar. You can block or delete cookies in your browser settings; the store still works without analytics cookies.
Your Rights
- Access a copy of your personal information
- Correct inaccurate data
- Request deletion of your personal information
- Export your data in a readable format
- Withdraw consent and object to certain processing
Data Retention
- Account data: duration of the account + 7 years (legal compliance)
- Transaction records: 7 years (tax & audit requirements)
- Support communications: 3 years (service improvement)
Contact
ENTREPRISE ELALAMY LLC (trading as CEOQuickBooks), 8301 State Line Rd Ste 220 #2783, Kansas City, MO 64114, United States
manager@ceoquickbooks.com · +1 (239) 496-3043
This Privacy Policy may be updated from time to time. Material changes will be posted on this page with an updated “Last Updated” date.